Managing Subscriptions

Managing Subscriptions

After you have registered an account with TraceableLIVE®, you can log into the TraceableLIVE® Web App and switch to one of our upgraded TraceableLive® Subscription Plans from the initial Free account type.

For more information, please see our Features and Pricing page.

Changing Your Subscription Plan

To change you subscription plan, follow these easy steps:

1. Log into you account in the TraceableLIVE® Web App.
2. It the top right-hand corner of the screen, click on the Account Name Dropdown to open it and select Account Settings:

3. This will display your account details:

4. Click on the Turndown under the Account Subscription heading and select the desired TraceableLive® Subscription Plan level:

5. Next, click on the Pencil Icon under the Subscription Term heading and select the desired billing cycle:

6. You can optionally enable SMS and TraceableGO® support, additional fees may apply based on your subscription level:

For more details, please see our [Features and Pricing](https://www.traceable.com/traceablelive) page. For more information about TraceableGO®, please see our [TraceableGO® Product Page](https://www.traceable.com/traceablego).

7. Click the Save button to finalize your selection. Based on the TraceableLive® Subscription Plan you have chosen, you may be taken to our Billing Processors page to enter your payment method and complete the subscription process.

Payment Details

To enter a Payment Method to pay for your TraceableLIVE® subscription, select the Payment tab.

Click the Add button and provide the payment method details. Click the Update button to save your payment method.